Go Britain Tours - Frequently Asked Questions
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Why is your address not listed on your website?
Where do your tours depart from?
Can you pick up from my hotel?
Is accommodation included in your tours?
Are children under 5 able to go on the tours?
Can I book a tour by phone?
I don't have a credit card, how can I pay?
What's included in the tour price?
Can tours be done in other languages than English?
I would like to go to Britain but am having difficulties finding a suitable tour that is available?
I have a specific itinerary in mind and would like to create my own tour, can I do this?
Can you pick up from the airport or cruise port?
I booked and paid for my tour but have not received confirmation yet??
I can't login?
Did we miss anything?
Why is your address not listed on your website?
- We are an online based tour supplier therefore we do not have a store
open to the public. We are based in East Lothian near Edinburgh, if you
wish to meet us we would be happy to set up a meeting, email or call us
for more details.
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Where do your tours depart from?
- Since we use a variety of tour operators and guides pick up locations
are different for each selected tour. The point of departure will be on
your tour confirmation after you have made the booking. You can also
refer to the "Prices, Dates and What's Included" section of the tour.
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Can you pick up from my hotel?
- If you have booked a private tour we will certainly meet you in the
lobby of your hotel. Otherwise the scheduled departures depart from
central location in the city.
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Is accommodation included in your tours?
- The majority of our tours do not include accommodation in the prices
(refer to the what's included section to find out). But we will book the
accommodation for you. The booking form will give you choices to book
B&Bs, Hotels or Hostels. The names of the accommodation will not be
given until the day of departure (unless you have booked a private tour)
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Are children under 5 able to go on the tours?
- Unfortunately the majority of tour operators do not allow children
under 5 to go on the tours. But we can offer similar tours with a
private driver guide, enquire for details.
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Can I book a tour by phone?
- No, sorry all our tours are bookable online through a secure booking
form. But we would be glad to answer any questions or guide you through
the process.
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I don't have a credit card, how
can I pay?
- If you don't have a credit card or simply the payment system is
rejecting your card for some reason you can also pay by bank wire.
enquire for details.
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What's included in the tour
price?
- Each tour has a "Prices, Dates and What's Included" section. Typically
the tours only includes the guide and transportation. Entrance fees and
meals can be paid for directly, unless otherwise stated.
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Can tours be done in other
languages than English?
- The scheduled tour operators only offer tours in English. But we are
able to provide you with a private guide that speaks a foreign language,
enquire for details.
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I would like to go to Britain
but am having difficulties finding a suitable tour that is available?
- We realize there is an abundance of tours on our website and sometimes
it maybe hard to find a tour available for your date. So contact us and
we can point you in the right direction.
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I have a specific itinerary in
mind and would like to create my own tour, can I do this?
- Yes, most definitely contact us and we can customize a tour just for
you, it is our specialty!
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Can you pick up from the
airport or cruise port?
- Yes, we would be glad to pick you up for a shore excursions, but can
only offer this with a privately guided tour, enquire for details.
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I
booked and paid for my tour but have not received confirmation yet?
Confirmation on your tour booking will be sent to you within 24 hours
after payment has been made. You will either be sent login details to
access your documents or the confirmation sent directly to your email.
If you haven't received anything please check your spam/junk box, if its
not there
contact us
right away.
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I can't login?
Your username and password would have been sent to you by email after
confirming your booking. The login is case sensitive so remember NO
CAPS. Once you login you can change your password to something more
memorable with the change password link. If you still can't login please
contact us.
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Did we miss anything?
- If you have a question that you can not find on this page
contact us
and we would be glad to assist you.
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